Privacy Policy

Dental Practice Freienstein
Dr. med. dent. Jousef Siouri
Weiherstrasse 24
8427 Freienstein-Teufen
Switzerland

Contact:
Phone: +41 44 865 65 60
Email: [email protected]

Responsible party:
Dr. med. dent. Jousef Siouri

1. General Information

Protecting your personal data is important to us at Dental Practice Freienstein. We treat all data you share with us confidentially and in full compliance with the Swiss Data Protection Act (revDSG). This Privacy Policy explains which personal data we collect when you interact with our website or practice, for what purpose we use it, and how we safeguard it. Our commitment to data protection reflects the same care and transparency we apply to all biological dental treatments we offer our patients.

2. Data Collection and Purpose

We collect personal data that you voluntarily provide to us — for example, via our contact form, by email, or by phone — as well as technical data that is automatically generated when you visit our website. All data collected is used solely for clearly defined, legitimate purposes.

We use this data for:

• Responding to your inquiries promptly and accurately
• Scheduling appointments at our practice and managing patient communication
• Communication via email or phone
• Running, maintaining, and improving our website
• Ensuring the security and technical functionality of our online services
• Fulfilling legal documentation and retention obligations under Swiss law

3. What Data We Collect

3.1 Data You Provide Voluntarily

When you contact us or submit an inquiry, you may provide the following information:

• First and last name
• Email address
• Phone number
• The content of your message or inquiry

3.2 Automatically Collected Technical Data

When you visit our website, our servers automatically record certain standard technical information. This includes:

• IP address (anonymised where technically possible)
• Browser type and version
• Operating system
• Date and time of access
• Pages accessed and referring URL

We do not collect medical records, diagnoses, or other sensitive health data via the website. Any clinical information shared during a patient consultation is handled separately under strict medical confidentiality.

4. Handling of Your Data

We take the protection of your personal data seriously and apply the following principles:

• Your data is treated confidentially at all times and is not shared with third parties unless required by law or with your explicit consent.
• Data is stored only for as long as necessary for the purpose for which it was collected, or as required by applicable Swiss legal retention periods.
• We apply appropriate technical and organisational security measures — including encryption and access controls — to protect your data against unauthorised access, loss, or misuse.
• Where we work with external service providers (e.g. website hosting), we ensure they are contractually bound to handle data in accordance with applicable data protection legislation.

5. Your Rights Under the Swiss Data Protection Act

As a data subject under the revDSG, you have the following rights regarding the personal data we hold about you:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request that inaccurate or incomplete data be corrected.
• Right to erasure: You may request the deletion of your data, subject to any legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to object: You may object to the processing of your data where processing is based on legitimate interests.

To exercise any of these rights, please send your written request by email to [email protected]. We will respond within the timeframe required by applicable law. You may also contact us directly by phone if you have any questions about how your data is used.

6. Cookies and Website Analytics

Our website may use technically necessary cookies to ensure proper functionality and a smooth user experience. We do not currently use tracking or advertising cookies. If this changes, we will update this Privacy Policy accordingly and, where required, obtain your prior consent.

7. Links to Third-Party Sites

Our website may contain links to external websites. We have no control over the content or data protection practices of those sites and accept no responsibility for them. We recommend reviewing the privacy policy of any external website you visit.

8. Legal Basis and Regulatory Authority

The processing of your personal data is governed by the Swiss Federal Act on Data Protection (revDSG), which came into full force on 1 September 2023. If you believe that the processing of your data violates applicable data protection law, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland. For further legal details about our practice, please refer to our Imprint page.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time in order to reflect changes in legal requirements or our internal data processing practices. Any relevant changes will be published on this page. We encourage you to review this page periodically.

Last updated: November 2025

Frequently Asked Questions

What personal data does Dental Practice Freienstein collect?
We collect data you voluntarily provide (such as your name, email, and phone number via our contact form) and standard technical data automatically recorded when you visit our website, such as your IP address, browser type, and pages accessed.

Is my health information stored on the website?
No. We do not collect or store medical records, diagnoses, or clinical health data via our website. Any patient health information shared during a consultation is handled separately under strict medical confidentiality obligations.

How long is my data kept?
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Swiss legal retention periods. Once data is no longer needed, it is securely deleted.

How can I request access to or deletion of my data?
Simply send a written request by email to [email protected] and we will respond promptly in accordance with the Swiss Data Protection Act (revDSG).